Skip to main content

Merchant FAQ

Why cannot I issue tokens right after registration?​

Because new accounts are customer accounts by default. Merchant issuance requires partnership authorization.

Why is my token not available after submission?​

Token issuance requires platform admin review. Only approved submissions receive platform token availability.

Can I change circulation amount after issuance?​

Use Authorization Management to set the circulation/sale amount under the total merchant token amount.

How do I distribute merchant rewards to users?​

Use Dividend Injection and send dividend tokens from your connected wallet.

How do I run a campaign-style token claim?​

Use Token Airdrop to generate a QR code. Customers can scan and claim through the app.

Screenshot Placeholder​

  • Suggested image path: static/img/help-center/merchant-faq-example.png
  • Suggested capture: Merchant help/FAQ entry and operation panel.