Merchant FAQ

Why can I not issue tokens right after registration?

All new accounts start as Customer. Token issuance is enabled only after merchant authorization.

Why is my token not available immediately after submission?

Token issuance follows a backend workflow: application review, mint processing, and listing confirmation. Availability appears after the workflow is completed.

How do I control the amount available for sale?

Use Authorization Management to set circulation amount under total issuance amount.

Why does my merchant wallet need network fee tokens?

Operations such as authorization and injection are on-chain transactions and require network fee tokens in the wallet.

How is merchant dividend distribution performed?

Create or select a dividend event, inject funds from merchant wallet, and complete distribution according to the platform workflow.

How do I run a QR-code claim campaign?

Use Token Airdrop to configure campaign rules and generate a QR code for customers to scan.