Customer FAQ
What can a customer do?
Customers can:
- Buy tokens
- Claim dividends
- Claim airdrops
Why can't I see merchant features?
Merchant features are available only for authorized merchant accounts.
Where do claimed dividends and airdrops go?
Claimed tokens are sent to the customer wallet bound in the platform account.
Can I claim the same airdrop multiple times?
This depends on campaign rules configured by the merchant and platform constraints.
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static/img/help-center/customer-faq-example.png - Suggested capture: Customer FAQ page and wallet claim history.